Shipping Policy

📦 Returns & Exchanges Policy

Last updated: [14/04/2025]

At TechHub, your satisfaction is our top priority. If you're not 100% happy with your purchase, we’re here to help.

We accept returns within 14 days of delivery for most items. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. You’ll also need to provide a receipt or proof of purchase. To start a return, please contact us via the ''contact us'' tab with your order number and reason for the return.

Please note that we do not accept returns for final sale items, gift cards, or downloadable products.

If you received a defective or incorrect item, we offer exchanges within 14 days of delivery. We will cover the shipping costs for defective or incorrect items. Just contact us via the ''Contact us'' tab with a photo of the issue and your order number to begin the exchange process.

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed and automatically applied to your original method of payment. Refunds may take 5 to 10 business days to appear on your statement, depending on your bank or credit card provider.

Unless the item is defective or incorrect, you will be responsible for paying the return shipping costs. We recommend using a trackable shipping method to ensure safe return delivery.

If you have any questions, feel free to reach out to us— we're happy to help!

🔒 Privacy Policy

Last updated: [12/01/2025]

At TechHub, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

When you visit our site or place an order, we may collect personal information including your name, email address, shipping address, phone number, and payment information. We may also collect technical information such as your IP address, browser type, and browsing behavior to help us improve our site and service.

We use this information to process your orders, provide customer support, enhance your shopping experience, and send updates or promotions if you have opted in to receive them. Your data is never sold to third parties.

To protect your information, we implement secure encryption protocols and work only with trusted partners like Shopify and third-party payment processors who follow strict data protection practices. All payment transactions are securely processed and encrypted.

If you subscribe to our email list, we may send you occasional updates, product launches, or promotions. You can opt out at any time by clicking the "unsubscribe" link at the bottom of any email.

Our website may use third-party tools like Google Analytics and Shopify integrations. These tools collect limited data necessary to perform their functions and are governed by their own privacy policies.

Our site is not intended for children under the age of 13, and we do not knowingly collect data from minors.

You have the right to access, correct, or delete your personal data, and to withdraw your consent at any time. To make a request or if you have any concerns about your data, please contact us via the contact us tab in the browser.